Privacy Policy

Last updated: 2026-05-26

1. Data Controller

The controller of the personal data collected through this site is nuance.

For any question regarding your personal data: contact@example.com.

Remember to replace this address with your actual contact address before going live.

2. Data Collected and Purposes

The personal data collected depends on the features you use. The exhaustive list is in the Subprocessors section below, where each recipient indicates precisely what data they process and for what purpose.

3. Legal Basis for Processing

The processing of your data relies on one of the legal bases set out in Article 6 of the GDPR depending on the context: contract performance, legitimate interest, consent, or legal obligation.

4. Subprocessors and Recipients

To provide this service, we work with third-party subprocessors. Each subprocessor only handles the data strictly required for their task, under a contract compliant with Article 28 of the GDPR.

Vercel Inc.

440 N Barranca Ave #4133, Covina, CA 91723, USA

Outside EU
Purpose
Hosting and serverless function execution (Frankfurt region - fra1)
Data processed
  • IP addresses
  • Server logs
  • Session cookies
Retention
30 days for logs
Legal basis
Legitimate interest (Art. 6.1.f GDPR)
Transfer / details
Standard Contractual Clauses (SCC). Functions run in the EU (Frankfurt) but legal entity is US-based
More info
Privacy policyData Processing Agreement (DPA)

Databricks, Inc. (Neon)

160 Spear Street, 13th Floor, San Francisco, CA 94105, USA

Outside EU
Purpose
PostgreSQL database hosting
Data processed
  • All application data stored in the database
Retention
Account lifetime (deletion on request)
Legal basis
Contract performance (Art. 6.1.b GDPR)
Transfer / details
Standard Contractual Clauses (SCC). Database region configurable (eu-central-1 available)
More info
Privacy policyData Processing Agreement (DPA)

Resend Inc.

2261 Market Street #4667, San Francisco, CA 94114, USA

Outside EU
Purpose
Transactional email delivery
Data processed
  • Recipient email
  • Content of sent emails
Retention
30 days for delivery logs
Legal basis
Contract performance / legitimate interest
Transfer / details
Standard Contractual Clauses (SCC)
More info
Privacy policyData Processing Agreement (DPA)

Stripe Payments Europe, Limited

1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Irlande

EU
Purpose
Card payment processing
Data processed
  • Name
  • Email
  • Billing address
  • Payment information (card numbers never transit through our server, entered directly with Stripe)
Retention
Legal accounting period (10 years in France)
Legal basis
Contract performance (Art. 6.1.b GDPR) + legal obligation (Art. 6.1.c)
Transfer / details
Technical data may be transferred to Stripe, Inc. (USA) via Standard Contractual Clauses
More info
Privacy policyData Processing Agreement (DPA)

Cloudflare, Inc.

101 Townsend Street, San Francisco, CA 94107, USA

Outside EU
Purpose
File storage and distribution (uploaded binary objects)
Data processed
  • User-uploaded files
  • Metadata (name, MIME type, size)
Retention
Account lifetime (deletion on request)
Legal basis
Contract performance (Art. 6.1.b GDPR)
Transfer / details
Standard Contractual Clauses (SCC)
More info
Privacy policy

Google Ireland Limited (Google Analytics)

Gordon House, Barrow Street, Dublin 4, Irlande

EU
Purpose
Detailed audience measurement (with consent)
Data processed
  • Pages visited
  • Session duration
  • Traffic source
  • Anonymized demographic data
  • Anonymized IP address
Retention
14 months by default (configurable)
Legal basis
Consent (Art. 6.1.a GDPR), gated by the cookie banner
Transfer / details
Possible transfers to Google LLC (USA) via Standard Contractual Clauses
More info
Privacy policy

Anthropic PBC

548 Market Street #84749, San Francisco, CA 94104, USA

Outside EU
Purpose
AI inference (Claude models) for autonomous agent features
Data processed
  • Varies by agent context. See documentation of each configured agent
Retention
30 days on the Anthropic side (unless opted out)
Legal basis
Contract performance / legitimate interest / consent (depending on context)
Transfer / details
Standard Contractual Clauses (SCC)
More info
Privacy policyData Processing Agreement (DPA)

5. Your Rights

Under the GDPR, you have the following rights over your data:

  • Right of access and rectification
  • Right to erasure (right to be forgotten)
  • Right to data portability
  • Right to object and to restrict processing
  • Right to withdraw your consent at any time (when processing is based on consent)
  • Right to lodge a complaint with the CNIL (cnil.fr) or any other competent authority

To exercise your rights: contact@example.com. We commit to responding within a maximum of one month.

6. Cookies

By default, this site only uses cookies strictly necessary for its operation (session, preferences). No advertising or profiling cookie is set without your explicit consent.

If an audience analytics feature requiring consent is enabled (for example Google Analytics), a consent banner is displayed before any non-essential cookie is set.

7. Modifications

This policy may be updated to reflect changes to the services and subprocessors used. The last update date is shown at the top of this page. Substantial changes will be notified by email to registered account holders.

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